Privacy policy

Privacy Policy

At Bombay Crystals, your privacy is extremely important to us. This Privacy Policy explains how Bombay Crystals collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.bombaycrystals.in.

1. Information We Collect

We may collect the following information:
. Personal details: Name, phone number, email address, billing address, and shipping address.
. Order information: Products purchased, order history, payment details, and transaction status.
.Technical data: IP address, browser type, device information, and website usage data.
Marketing preferences and communication history.

2. How We Use Your Information

Your information is used to:
. Process and deliver your orders.
. Provide customer support and respond to your inquiries.
. Improve our website, products, and customer experience.
. Send order confirmations, shipping updates, offers, and promotional communications.
. Detect fraud, prevent unauthorized transactions, and maintain website security.

3. Cookies & Tracking Technologies

Bombay Crystals uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings.

4. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.
Information may be shared only with:
.Trusted shipping and logistics partners for order fulfillment.
.Secure payment gateway providers for processing transactions.
.Service providers assisting in website operations and customer support.
.Government or legal authorities when required by applicable law.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure.

6. Your Rights

You have the right to:
. Access the personal information we hold about you.
. Request correction or updating of your information.
. Request deletion of your personal data, subject to legal obligations.
. Opt out of promotional emails, messages, and marketing communications.

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

Bombay Crystals reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

Bombay Crystals

Address:
D-155, Panpole,
Khambhat – 388620,
Dist. Anand, Gujarat, India

Email:
bombaycrystal11@gmail.com